Data roaming blocked

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    Junior Member
    Hello,
    Just a quick one, does anyone know why on my lebara app it says dada roaming so blocked and will resume automatically in (counts days down for 7).
    im a new customer who only activated yesterday. Im also a flight attendant so data roaming so really important to me.

    thanks

    2 replies

  • #2
    Community Manager
    Ree123 this is not something I've come across before. I'll check in with the team and see if I can get an explanation for you.
    Martin - Community Manager

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    • #3
      Community Manager
      Ree123 Lebara eSIM customers have roaming disabled by default for the first 7 days after activation. Roaming will be automatically enabled from day 8. This control is in place to help reduce fraud and misuse on newly activated eSIMs. I hope this helps but if you have any follow up questions just let me know.
      Martin - Community Manager

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