New text messages

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    Junior Member
    Hi, anyone know why each time I send a text message to a number my message is undelivered?
    sent whilst online, from home internet connection.

    7 replies

  • #2
    Senior Member
    Are you sending to standard number or premium
    Are you using RCS / Imessage

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    • #3
      Junior Member
      Thanks for your response, I’m not aware it’s anything other than standard, the latest was a text to leave a message on the bbc during the Marathon yesterday. It was an iMessage sent from iPhone 15+.

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      • #4
        Senior Member
        Was this a premium number or non standard number you were texting
        Do normal mobile phone texts work to friends etc or family

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        • #5
          Junior Member
          Thanks again, normal texts to family & friends are fine. See attached sent to bbc.

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          • #6
            Senior Member
            Premium number must top up account as your texting outside allowance.

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            • #7
              Junior Member
              Thanks Superuser25, I had no idea a) it was a premium number and b) premium numbers like these are excluded from my account.
              Do you know what I have to do to include them for future use?

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              • #8
                Senior Member
                You need to use top up feature to add credit to account.
                Lebara isnt post pay its pre pay must pay for extras upfront

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