Roaming in india

Hi, I’m in India right now and have been living here since last few months. I have stopped getting call from UK and can’t make any calls back to UK. May I know why?

Roaming is not meant to be long term i believe 60 days max our of 120 days. If you have been there months you have exceeded your roaming allowance. It's in terms and conditions.

You must connect back to uk network to reset.

If not you will need to top up account and pay for calls and texts.

If you are using a Lebara UK SIM card abroad in their free roaming zones (the EU, EEA, and India), you can roam for up to 60 days out of any rolling 120-day period.
Like most UK networks, Lebara uses a strict 120-day (4-month) rolling window to calculate their Fair Use Policy.

The 120-Day Fair Use Rule

Lebara’s "Roam Like Home" service is designed for short holiday and business trips, not permanent relocation. To keep using your UK plan allowances for free, you must meet the following criteria:

• The Balance Test: Over any continuous 4-month period, you must spend more time using your phone in the UK than you do abroad.

• The Usage Test: Your mobile data and call usage inside the UK must be higher than your usage while roaming.

What happens if you stay longer?

If the network notices that you have spent more time abroad than at home over that 120-day window, they will send you an alert via text or email.
Once you receive that warning, you have 15 days to modify your behavior (either by returning to the UK or heavily reducing your usage). If you remain abroad and keep using data, Lebara will start applying small surcharges to your usage, which are deducted from any top-up pay-as-you-go credit you have:

• Data: 0.20p per MB (roughly £2 per GB)

• Outgoing Calls: 2.4p per minute

• Incoming Calls: 0.6p per minute

• Texts: 0.8p per text

Other Important Limits to Know

• The 30GB Cap: Even if you have an "unlimited" data plan in the UK, your free roaming data is strictly capped at a maximum of 30GB per month while in the EU or India.

• Activation: Your SIM must be activated and used in the UK first before you attempt to roam with it.