Dissapointed with new app

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    Junior Member
    Anyone else noticed that on the new app we have now lost the detailed call list? Now we just have a bar chart which shows usage. Great most of the time but as i monitor my elderly dads phone (basically to make sure he's not phoning people in the night) the call list was perfect.

    6 replies

  • #2
    Junior Member
    DavidW47 Also, the new app doesn't support biometrics (face ID), and doesn't stay logged in for more than a few days. I felt sure the old app used to stay permanently logged in.

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    • #3
      Community Manager 1
      DavidW47, Chris48 thanks for taking the time to share your feedback about the MyLeabara app's new look. I'll reach out to the team to ask for an update about the features you've mentioned in this topic. I'll update you both here once I have an update.
      Martin - Community Manager

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      • #4
        Community Manager 1
        DavidW47 The usage breakdown can be found in the documents that you can download from the app. The chart provides a visual presentation of the monthly usage, allowing for an easy month on month comparison. It's a new feature intended to make month on month comparison.

        The below image shows where you can access the detailed breakdown. Any questions let me know.



        Chris48 I can confirm that Face ID / Touch ID will be added soon in a future update.
        Martin - Community Manager

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        • #5
          Junior Member
          The new app feels so far from what I liked about Lebara initially. Where is the clear information. I want to know how much data I have left on my monthly plan, yet every click sends me towards upgrading or changing something. This is what the big phone companies do. Who wants to download a document to check what's left for the month. No customer wants that surely??? Please how do I check my data balance?

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          • #6
            Junior Member
            Originally posted by DavidB77
            Please how do I check my data balance?
            I can see the amount of data used/remaining on the first page when I open the app.


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            • #7
              Junior Member
              My first page doesn't have that Chris48.
              It used to but not anymore, I hope it's just a glitch or pending update

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