Useless customer service from Lebara

I have had unusable service for 4 weeks they are utter rubbish at fixing any

I'm sorry to hear that you've been having issues Brian1. What specifically has been going wrong with your service?

Hi,
This seems unbelievable and extremely frustrating. I'm also experiencing "no service", at the moment. And Labara customer service has told me "it will be for at least 24 hours. I hope your service has returned?