How do I complete a Port in request?

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    Junior Member
    Does anyone know how I complete a port in request ?

    1 reply

  • #2
    Senior Member
    Step 1: Get your PAC Code
    From your current (old) network's SIM card, text the word PAC to 65075.
    You will receive a text message within a minute containing your 9-digit PAC code.
    This code is valid for 30 days.
    Step 2: Activate your Lebara SIM
    You cannot port your number until you have a working Lebara SIM.
    Insert your new Lebara SIM into your phone.
    Make a quick call or send a text to ensure it is active.
    Note: You will have a temporary Lebara number assigned to this SIM. Keep this number handy, as you will need it for the next step.

    Step 3: Fill out the Port-In Form


    and enter the following details:
    Temporary Lebara Number: The one that came with your new SIM.
    Existing Number: The one you want to keep.
    PAC Code: The code you got from your old network.
    Date: You can choose the day you want the transfer to happen.
    Key Information for Porting
    Timeframe: If you submit the form before 5:00 PM on a working day, the transfer usually happens the next working day. Transfers do not typically process on weekends or Bank Holidays.
    Downtime: On the day of the port, your old SIM will lose service first. A few hours later, your Lebara SIM will pick up the signal for your original number.
    Troubleshooting: If the signal doesn't appear by the evening of your port date, restart your phone. This usually "kicks" the network into recognizing the new number.
    Last edited by Superuser25; 1 week ago.

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