I told the care team to swap my SIM from eSIM to a physical SIM, but their team closed my permanent number and activated a temporary number. Now I am contacting them every second day to sort out the issue, but I get the same answer every time I call them, which is "wait for 24 hours, 48 hours, or the end of the day." I don't know if their team will reactivate my number or not. Reference number [removed].