Cannot use Lebara data

Hello.
despite turning data roaming off and on again and ensuring I’ve made my cellular data uk.lebara.mobi wap etc I’ve been abroad twice with my phone avd cannot get the data to work at all (and I have plenty). Any ideas?

What country did you visit

Nu pot să activeze cartela lebara nu functioneazav

I’ve visited both Holland and Spain and had the same problem both places.

Did you get signal at all.

Yes phone signal and normal texts fine but WhatsApp or anything using internet won’t work (until I get back to a hotel with wifi) -need this next month to travel in Italy will be reliant on Google maps and wanting to access internet in the go so getting a bit stressed. And it work ok in England