Changing plan and accounts

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    Junior Member
    Good afternoon all,
    I am in my 80's and not highly knowledgeable about IT and hope someone can advise on my query.
    At present both my wife and I have a 30 day Sim only plan each and each have an account.
    I want to change both plans to a 5GB 12 Month contract and have just the one account.
    If I can do this could someone be kind enough to walk me through the procedure.
    I tried Lebara chat but the agent didn't appear to understand what I wanted.
    Thanking you in advance.

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