Roaming allowance

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    Junior Member
    Hi. When the roaming allowance says it starts from the moment you purchase it, does that mean - even if you are still in the uk - you start using your allowance? Or do you carry on with your normal allowance until you are "airborne".

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  • #2
    Community Manager
    For roaming add ons they cover either an 8 or 15 day period and and that period starts on the day you purchase the add-on so you should buy it as close to the start of your trip as possible. I hope this helps mric811 but if you have any follow up questions just let me know.
    Martin - Community Manager

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    • #3
      Junior Member
      You don't need a roaming add-on if you're going to an EU country do you Martin. It's included in your data allowance, isn't it?

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      • #4
        Community Manager
        Thats correct mia100max, roaming add-ons are only for destinations outside of the EU and India. More information here.
        Martin - Community Manager

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