Roaming package reminders

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    Junior Member
    Why do I keep getting reminders to buy a roaming package when I've already bought one?

    3 replies

  • #2
    Community Manager
    These reminders are automated CharlieB. How frequently are they coming through?
    Martin - Community Manager

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    • #3
      Junior Member
      I can't remember exactly but there were at least two on the day I bought the top-up then a couple more the day after, then they stopped.

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      • #4
        Community Manager
        OK thanks for the detail CharlieB. I'll check with the roaming team what the usual frequency of these messages should be and how to stop them.
        Martin - Community Manager

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