Since I have changed from E to Lebara, I have extremely poor reception… missed calls and texts not coming through… my husband same phone stayed with E no issues at all
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1 reply
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Hi. Same here.
See below for AI response:
Current Network Issues with Lebara UK
Lebara UK is facing several network problems that have affected users' experiences. The most notable issues include weak signal strength and poor call quality.
Key Problems Reported
- Weak Signal: Many users have reported experiencing weak signal strength, particularly indoors. This has led to difficulties in making and receiving calls.
- Dropped Calls: Users have noted that calls are frequently dropped or result in garbled speech, making communication challenging.
- Connectivity Issues: Some customers have encountered messages indicating "Network not available," which disrupts their ability to connect.
Impact of 3G Shutdown
The shutdown of the 3G service has been linked to the deterioration of network quality. Users have observed that these issues became more pronounced following this transition, leading to increased frustration.
Recommendations for Users
If you are experiencing these issues, consider the following options:- Check Device Compatibility: Ensure your device is updated and compatible with the current network settings.
- Switch Networks: If problems persist, users have suggested considering alternative providers, such as Giffgaff or Smarty, which may offer better service in your area.
- Use WiFi Calling: If available, enabling WiFi calling can help bypass network issues, provided you have a stable internet connection.
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