VAT invoices

Something very strange is happening with the VAT invoices on my account. Can anyone confirm whether their VAT invoices downloaded up to June 26 contained the VAT element? Please don't check by downloading from payment history now, just check old invoices you downloaded and saved before Jun 26.
I've had a Lebara account for around 2 years, and every invoice always included the VAT amount and Lebara's VAT registration number. This morning my accountant flagged that the invoice for June 26 does not show the VAT.

When I checked my account, I noticed they've changed all the VAT invoices (see attachments), none of them show the VAT element or the registration number anymore, even ones from previous months that definitely showed it before.

We've already completed our VAT reports using the old invoices, which did show the VAT breakdown (except the June one).

I spoke to an agent in the chat, who told me:

"Unfortunately, we have not yet received any information on why the VAT details are not currently displaying correctly or why previous invoices may have been affected. As soon as we receive an update, we will be able to provide further clarification."

I need to submit my VAT report and don't want to make any errors based on incomplete documentation. Has anyone else run into this? Did you keep your original downloaded copies as evidence, and have you found any way to get a corrected invoice from Lebara?

VAT on my invoices was removed several months ago. I complained and they were temporarily re-instated. VAT has since been removed again. It is incredibly frustrating for small business owners that are VAT registered. Years ago I asked Three for VAT invoices and I've had them ever since.

VAT invoices have been removed for good it seems. This is the response I received from them:
”Hello,
Thank you for contacting Lebara Customer Service.
We would like to inform you about a recent update to the format of our customer invoices.
As part of this update, the following details have been removed from customer invoices:

• The VAT registration number
• The VAT breakdown

This change reflects the VAT treatment applicable to our products and services, which are supplied on a business-to-consumer (B2C) basis. Under UK VAT regulations, VAT invoices are generally not required to be issued to individual consumers, as they are not considered taxable persons for VAT purposes.
Instead, retailers such as Lebara may provide a receipt showing the total amount charged inclusive of VAT, without separately displaying the VAT amount. As our services are primarily provided to individual consumers through our SIM-only offerings, there is no automatic legal requirement for us to issue a VAT invoice.
Our updated invoice format has therefore been introduced to align with these regulations and to simplify the information presented to customers.”

I saw this in a different thread yesterday. Fingers crossed.