no 5G

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    Junior Member
    if i go to select manually i am able to see Vodafone 5g but not Lebara 5G and if i select vodafone 5g i cant connect to it , can anyone help , everything is enabled on my side , is lebara on standalone network or non standalone ? SA or NSA
    Last edited by mitejan; 2 weeks ago.

    8 replies

  • #2
    Senior Member
    Check if 5g is enabled on your account with Lebara support.

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    • #3
      Junior Member
      I have checked it with someone in chat , apparently someone enabled it but still cant connect to 5g

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      • #4
        Senior Member
        Have you restarted phone.

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        • #5
          Junior Member
          Superuser25
          yes restarted same , airplane mode same
          tell me is lebara on a standalone network SA 5G or non standalone NSA 5G as this phone can definitelly connect on standalone one if lebara is on non standalone one that might be the issue

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          • #6
            Senior Member
            Vodafone is both depending on the area.

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            • #7
              Junior Member
              Originally posted by Superuser25
              Vodafone is both depending on the area.
              this is what google says

              Yes, Lebara offers 5G on its plans in the UK, running on the Vodafone network, but it's generally 5G Non-Standalone (NSA) using 4G core (Non-Standalone), not full 5G Standalone (SA) yet, although Vodafone is building out its SA network which Lebara will benefit from, meaning users get 5G speeds in covered areas, but it's tied to the 4G infrastructure. You often need to enable it via chat or by texting 5G to 38885, and coverage depends on Vodafone's network expansion.
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              • #8
                Community Manager
                mitejan you should be able to connect via 5G where available on the Lebara network so something is clearly going wrong. This would be one for customer support to look into so please get in touch for further assistance.
                Martin - Community Manager

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                • #9
                  Junior Member
                  Martin its over i canceled my plan , contacted multiple times had few calls and live chats and i was told first your 5g was enabled and now in the end was told there is nothing wrong , meanwhile friend of mine with the same phone in Spain had to call his operator O2 and they sorted it for him in 5 minutes , he was able to connect to 5G after they did something on their side , maybe O2 operates on Standalone network i dont know

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