Hello,
I recently ordered a new SIM card (number: Removed). I have already paid for the plan (Order ID: Removed), but the SIM card is still not working.
There is no signal / no service on the phone, and mobile data does not work either. I tested this SIM card in a phone where another Lebara SIM works fine, so the device settings are correct.
Could you please check the status of this SIM card and activate it on your network?
Thank you,
Marek
I recently ordered a new SIM card (number: Removed). I have already paid for the plan (Order ID: Removed), but the SIM card is still not working.
There is no signal / no service on the phone, and mobile data does not work either. I tested this SIM card in a phone where another Lebara SIM works fine, so the device settings are correct.
Could you please check the status of this SIM card and activate it on your network?
Thank you,
Marek
