Just wondering if anyone else has had anything similar:
Daughter has had Lebara SIM for couple of years at least now. Everything been fine until a few weeks ago when incoming SMS stopped working. Took almost 4 weeks of going round in circles / chasing customer service / frustration with slow response before their 'tech team' fixed it somehow.
Has been OK again for couple of weeks but now having worse problems than before and for at least a week now:
SMS incoming and outgoing not working unless it's to another Lebara SIM (I'm on Lebara too).
Incoming calls just got straight to voicemail.
Caller gets 'welcome to EE voicemail' message! 😵💫 (shouldn't it be Vodafone?)
iMessage no longer working (activation failing all the time).
Now at mercy of waiting indefinitely for customer support to respond again (have already been fobbed off once saying there are 'network issues' in area).
Just to reiterate, we've not made any changes ourselves and this is not a recent port in issue.
Will also mention as an aside to this, when investigating first SMS issue, I gave my number as contact number with Lebara for daughters number and almost immediately started getting plagued with random mobile number spam calls, something I've never had or experienced in all my years of having a mobile. Highly suspicious that someone or something has leaked / passed on my number to the spammers
Daughter has had Lebara SIM for couple of years at least now. Everything been fine until a few weeks ago when incoming SMS stopped working. Took almost 4 weeks of going round in circles / chasing customer service / frustration with slow response before their 'tech team' fixed it somehow.
Has been OK again for couple of weeks but now having worse problems than before and for at least a week now:
SMS incoming and outgoing not working unless it's to another Lebara SIM (I'm on Lebara too).
Incoming calls just got straight to voicemail.
Caller gets 'welcome to EE voicemail' message! 😵💫 (shouldn't it be Vodafone?)
iMessage no longer working (activation failing all the time).
Now at mercy of waiting indefinitely for customer support to respond again (have already been fobbed off once saying there are 'network issues' in area).
Just to reiterate, we've not made any changes ourselves and this is not a recent port in issue.
Will also mention as an aside to this, when investigating first SMS issue, I gave my number as contact number with Lebara for daughters number and almost immediately started getting plagued with random mobile number spam calls, something I've never had or experienced in all my years of having a mobile. Highly suspicious that someone or something has leaked / passed on my number to the spammers
