Migrating number to new sim

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    Junior Member
    I already have a Lebara number and I've purchased a new Lebara SIM with a cheaper plan. I want to keep my existing Lebara mobile number but move it onto the new SIM/plan.

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  • #2
    Community Manager 1
    ParvezNawaz I'll need to double check with the team but I don't believe thats possible. I'll confirm either way and let you know shortly.
    Martin - Community Manager

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    • #3
      Junior Member
      I would like to do the same. I called Customer Service and was told it's not possible, even using a PAC code when changing from Lebara to Lebara. One possible workaround is to transfer the number you want to keep onto another network using a PAC and then porting it in to the new cheaper sim

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      • #4
        Junior Member
        I had the same issues, I called Customer Service and was told it's not possible, even using a PAC code when changing from Lebara to Lebara.
        They tried to seell me another plan but was much higher than the deal i got from Moneysupermark.
        Lebara sort your internal processes out or your loss all your existing customers.

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