3GB reward never received

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    Junior Member
    I received the following message: Get 3GB of data FREE when you download the app and register. Offer valid for 2 days. Free data will be credited within 2 days for eligible customers and will remain valid for 30 days. Click here to download https://www.lebara.co.uk/downloadapp . To stop receiving marketing messages simply text STOPSMS to 38885 from your Lebara number.
    I download the app within the 2 days but never got the reward. After hours trying to get an assistant to reply to me they said I would receive it within 24 hours, that was 3 days ago. Not very wise to scam new customers this way. Has anyone had the same?

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  • #2
    Community Manager 1
    AlessiaM You'll need to chase this up with customer support as we don't have access to customer accounts via the community.
    Martin - Community Manager

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    • #3
      Junior Member
      Me too, chat help told me to wait

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