Hi,
I need some help with an ongoing complaint regarding my £15 Gift Card eligibility.
My complaint has been escalated several times, but I keep receiving generic responses asking me to wait another 3 working days, without answering my actual question.
I have already waited through several of these periods. Could a Community Manager please help escalate my case to a Team Leader or Manager and ensure that I receive a clear answer?
Thank you.
I need some help with an ongoing complaint regarding my £15 Gift Card eligibility.
My complaint has been escalated several times, but I keep receiving generic responses asking me to wait another 3 working days, without answering my actual question.
I have already waited through several of these periods. Could a Community Manager please help escalate my case to a Team Leader or Manager and ensure that I receive a clear answer?
Thank you.
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