Dear Lebara Customer Support Team,
Hello I need help with an issue I came across involving the SIM card PUK and PIN. I am in Angola and I am not receiving the email with the SIM card PUK.
For some reason, both the PIN and PUK I have for my lebara SIM card are getting the message saying they are wrong. Furthermore, the functionality to send the PUK to my email is not doing it. How do I solve it?
For some reason, both the PIN and PUK codes I have for my SIM card are being rejected, with messages indicating that the codes are incorrect. Furthermore, when I try to use the option to have my PUK code sent to my registered email address, I do not receive the email.
Could you please advise me on how to resolve this issue and help me regain access to my SIM card?
I would appreciate it if you could verify the correct procedure for retrieving my PUK code and explain why the email recovery option may not be working.
Thank you for your time and assistance. I look forward to your response.
Kind regards,
Hello I need help with an issue I came across involving the SIM card PUK and PIN. I am in Angola and I am not receiving the email with the SIM card PUK.
For some reason, both the PIN and PUK I have for my lebara SIM card are getting the message saying they are wrong. Furthermore, the functionality to send the PUK to my email is not doing it. How do I solve it?
For some reason, both the PIN and PUK codes I have for my SIM card are being rejected, with messages indicating that the codes are incorrect. Furthermore, when I try to use the option to have my PUK code sent to my registered email address, I do not receive the email.
Could you please advise me on how to resolve this issue and help me regain access to my SIM card?
I would appreciate it if you could verify the correct procedure for retrieving my PUK code and explain why the email recovery option may not be working.
Thank you for your time and assistance. I look forward to your response.
Kind regards,
