Can someone help me.
My Mum moved from O2 to Lebara in Nov 2025 and ported her existing number but since then nobody has been able to call her from a landline phone, mobile networks are all fine.
We've called Lebara support, tried what they've suggested but keep logging complaints and then trying to call my Mum's phone from landline stating they can't get through ....... I've given them my number to update her but they cannot read or follow a simple request so we are going round in circles. We are now at the point of moving to a new provider but I am worried that if the issue isn't sorted we might be taking the problem with us when we Port again. Any advice welcome.
Rgds Simon
My Mum moved from O2 to Lebara in Nov 2025 and ported her existing number but since then nobody has been able to call her from a landline phone, mobile networks are all fine.
We've called Lebara support, tried what they've suggested but keep logging complaints and then trying to call my Mum's phone from landline stating they can't get through ....... I've given them my number to update her but they cannot read or follow a simple request so we are going round in circles. We are now at the point of moving to a new provider but I am worried that if the issue isn't sorted we might be taking the problem with us when we Port again. Any advice welcome.
Rgds Simon
