Text that requires an extra cost

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    Junior Member
    I tried to enter a radio competition that requires sending a text that has a charge but it just says not sent, I would expext this charge to be added to my monthly plan as a additional cost as other plans I have had in the past, but it seems this plan will not let me send it
    Last edited by BrianB54; 12-11-2025, 02:53 AM.

    5 replies

  • #2
    Junior Member
    I had the same issue. You will need to add credit (plain top up - either from the website or the app). The credit can also be used to call international numbers and doesn't expire till the time you keep using your sim. Trust that helps.

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    • #3
      Junior Member
      Lebara is a prepaid network.
      You have to top up credit in order to do anything chargeable.
      This has benefits, eg there is no chance of bill shock. But also means you have to top up round amounts.

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      • #4
        Junior Member
        Asterix Thanks for the infomation I am now able to enter, I wish this was made more clear at the time I started the account.

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        • #5
          Junior Member
          tomtom Thanks, I have now put credit in to my account and have been able to enter. I still think it could be made more easier, I did see the top up but didn't realise it was for that reason.

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          • #6
            Community Manager
            Good to see that this one has been sorted BrianB54! Fantastic work on getting this question resolved Asterix and tomtom! Really appreciate you helping.


            Martin - Community Manager

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