ESIMs are now available to Lebara customers

MrTonks I wanted to check in and see if your port completed without any further issues?

Martin Yes, everything was completed fine. I think my issue was that I started the switch too soon. However, on the day when the port was done, everything was completed successfully.

Great news MrTonks! Thanks for letting us know. Enjoy!

There seems to be contradictory info here. This post implies esim support is available for all handsets, is that the case?
I have (my own bought) iPhone 13 and am thinking of upgrading to (my own bought) iPhone 18. Does Lebara support esim for these phones or not?

If I click order esim in my Lebara app, it lets me select iPhone 13. This implies then no issue transferring my existing Lebara physical sim to esim?

E1E1 the majority of devices are supported but not all devices. If it's available on the drop down list then it's supported and safe to proceed.

Simpson I'd believe that you will be able to use your existing plan to setup an eSIM on your new handset however I'd suggest giving customer support a call to confirm that the process will go through OK.
Giulia for new plans only the iPhone Air is available however as above give customer support a shout to confirm.

Great news! Martin
I had requested a PAC only because I wanted an e-sim. I have changed my mind and happy to use Lebara esim.

Next challenge for Lebara
Martin How to use my Apple Watch cellular on Lebara? I have an Apple Watch but cannot use it so far.

Hi Martin, I’m an existing Lebara customer using a physical SIM in my iPhone 15 Pro Max. I’ve moved to an eSIM-only iPhone 18 Pro, but this model isn’t listed in the eSIM compatibility menu. Can I use a Lebara eSIM on my iPhone 18 Pro? Or can I convert to eSIM on my 15 Pro Max first, then transfer/replace it for my 18 Pro while keeping my number?

IndiraB Smart watches, including Apple Watches are not currently supported for eSIM. If this changes we'll announce it on the community so keep an eye on the Welcome, What's New board.

Hatice if the phone you have is not on the supported list then I would advise not proceeding with the switch to eSIM. You're likely to have issues with compatibility.

I would like to change sim to eSIM from Mylebara

I am transitioning to an eSIM. I downloaded the eSIM and am waiting for the switch in 3 days time.
I have just received a text message from you announcing a new mobile number.
I have no idea what is going on. I transferred my previous number to Lebara and want to use that.