Poll: Have your say on the 2026 product roadmap!

What I’d like to see is a wider range of countries included in your roaming package and / or the ability to pay a fixed fee to add a country to the roaming package for a fixed period of time: 1 week, 2 weeks or a month for example. Then I could pay a fixed sum up front to use my minutes and data and not get stung by huge charges

Abandon the planned move to EE and moving everyone to your Sweden based core network. There is no way what you are building will be anywhere near as reliable and performant as the current Vodafone provided solution, and you will be driving customers away!

I joined Lebara because it uses the Vodaphone network, which is the only one that gives good service where I live. If there is a move to EE, I will have to leave Lebara.

The replies are telling us that the network signal strength and availability are the clear winner which is not in the options and may be outwith Labara’s control but it would be good if it was addressed.

I would like the collapse in signal to be addressed. When will we see the benefits of the network integration - I have no sjgnal at a friends when there is working 5g 100m away, and mine drops all the time in areas that worked before.

At present, I can't even use my Lebara eSim on my Samsung Galaxy Watch, which is a real nuisance!

Martin I also think there should be a discount if you have a Blue Light card or if you build up loyalty through months of service.

Better voice and data quality in my area

I would be concerned if any amalgamation with EE resulted in less coverage or a poorer customer service. I have been impressed with your customer service and coverage having 3 sim with you.

How about Free Roaming to Australia?

Martin
I agree with some of the other comments, better service cover would be my top requirement. Negotiate better use of the Vodafone network. Lack of connection in some places, or slow connection is the thing that may drive me away from Lebara eventually. I would actually pay more for a better level of connectivity.

Martin eco and ethical practises, considerations, options

As an elderly but very longtime user of Lebara, I see nothing in your scope of proposals which would be of any use to me . What I would like to see is a promise of no price increases to users, or at least to the elderly who rely on their phone for a solution to loneliness and in cases of an emergency. Both of which I have needed recently.

I can rarely use the internet when i am away from WIFI so something that remedies that would be good.

Hi, I'd like to be able to share my data with my son when his runs out.
Also rolling over any unused data would be good.

Free roaming in Turkey.