Issues with Voicemail

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    Junior Member
    Hello everyone,
    I bought a Lebrara SIM card for my business, hoping that it would be efficient for work with clients, but the voicemail is proving to be problematic.
    Firstly, there is no visual voicemail like with other companies.
    Secondly, after it plays the message, it does not tell me the number that called me. I have to enable more advanced options, then press a series of buttons.
    Thirdly, when I press 55 to call back, it's done through the voicemail service. So, after the call, I cannot see who I have dialled.
    As it's important that I get clients' numbers for the type of work I do, this is proving to be a bit useless.
    Is there any way around this? I was already told by someone on the live chat to reactivate voicemail. But this didn't do anything.
    Thanks in advance

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  • #2
    Junior Member
    Hi,
    Visual voicemail works fine on my iPhone 17, but I think I had to toggle it on in settings. Google it.

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    • #3
      Community Manager
      WhoCares Currently visual voicemail is not supported by Lebara. Regarding getting the contact number of those who leave you a message I'm checking on that for you now. I'll update you here once I have something.
      Martin - Community Manager

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