Data rapidly going

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    Junior Member
    I am new to Lebara, I have been with a lot of networks but I have never known a network to burn Data as quickly as Lebara, thoughts?

    5 replies

  • #2
    Community Manager
    I'm checking if there any any known issues around this Stroller1961. In the mean time can you check what app has been using your data at a higher than expected rate?
    Martin - Community Manager

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    • #3
      Junior Member
      Stroller1961 I am experiencing exactly the same. Lebara has " My phone uses a large amount of data" on their help section , so they are clearly aware. The question is. Why is it only Lebara and not other networks

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      • #4
        Junior Member
        Japling let me know how you get on, when they get back to you

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        • #5
          Junior Member
          I’m having the same issue, used more in 10 days than I did in a month with any other provider. Notably there seems to be huge chunks all at once at 2/3am.
          after speaking with their live chat, I’ve had my mobile data turned off for over 24hrs, still somehow using data!
          let me know how you get on, I’ve raised a complaint with it.

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          • #6
            Junior Member
            SL5SL5 I have spoken to somebody at Lebara and they said it is what you look at that uses data, my surfing habits have not changed, all that has changed is the data usage, luckily I am on a month to month contract so it’s easy to jump ship

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