I bought a £5.00 5G rolling contract on 6 June. Requested port in on 7 June. Lebara confirmed port in on 9 June. 12 June still not working. Told Technical team having issues but working on it - anyone had same issue? Considering binning SIM, reporting to Ombusdman and asking for compensation.
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definitely one to chase up with customer support again SoM2, it sounds like something has gone wrong with the porting process.
Martin - Community Manager -
Exact same problem. Ported in 48 hours ago, and still have no service
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Martin - Community Manager
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Martin I reach out to customer support EVERY DAY. I am now in day 5, and still don't have service. Can't even do banking without 2-step verification. Also can't get a PAC number from them to go to a different provider. This is madness.
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