Unable to Receive Lebara Verification Code

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    Junior Member
    Hi, I recently received a new SIM card and would like to attach the new number to my existing account. However, I have been unable to receive the verification code from Lebara no matter what I try.
    I have already attempted this using different phones, and I have tried at different dates and times as well. I can send and receive text messages normally, use mobile data, and make phone calls without any issue. The only problem is that I never receive the verification SMS needed to complete the process.
    I would really appreciate it if Lebara could help me resolve this issue.

    1 reply

  • #2
    Community Manager
    I would advice contacting customer support for help with this one RexL1. Something is not right is the number is working OK outside of receiving this verification SMS.
    Martin - Community Manager

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