Leaving because Lebara is offering 'new' customers a better deal....

Just wondering if other long term customers are looking to leave?
Recently we were away for a few days and ran low on my wife's data account. I checked the availability of a top up and even upgrading her plan. Sadly Lebara are offering new customers a much better deal than existing ones.....so we are both leaving. My plan was £6.95 for 10GB. Lebara offered me a new plan 30GB for £10 which I'm not prepared to pay.
They are offering new customers 20GB for £2.78 for 3 months then £6.95. I could have got a deal from another provider 45GB for £6.95....same network so no coverage difference.....and 5G
Changing provider got me 20GB for £5.95 a month....So sorry Lebara you have fallen foul of not looking after your existing customers and these two are on the way to another provider.......and I thought Lebara was different!!!

RogerC
Port dance.
Latest deal is "Lebara 50GB 5G data Sim, Unlimited min & text, EU & India roaming - £1.30pm for 7 months (£7.90 after) New Customers - Price at checkout"
This is posted on a "deals" website. I probably can't post the full address... here's a clue. opposite of cold. the letters on the badge you have to put on the back of your car if you take it to Europe and the word in quotes in the first sentence. Follow the text where it says "If you're an existing customer...".

If you can be without making calls for a day or two, you'll leave on a Monday and be back on a better deal on the following Wednesday.

RobertN5
Thanks for that Robert......However I'm already in the process of leaving, being switched today 27/8.
The point I was making is Lebara is no different from all the rest despite all it claims not to be. Essentially it offers 'new' customers a better deal than existing ones so loyalty counts for nothing which is rather disappointing.

Better deals for new customers are not unique to Lebara so you'll find yourself in the same position when your new agreement expires.

KevinH17
I am aware of that 'but' my point is that Lebara sets itself up as being different from other providers....It simply isn't true. It cares no more for existing customers than any other provider....so you either misread my original post or are simply restating what I already said Either way your post is pointless.

RogerC That's rather a rude response! The fact remains that practically every company offers better deals to new customers over existing ones, Lebara don't claim otherwise so you were obviously naive. If anything was pointless it was your original post complaining about something everyone is already aware of, but hopefully you've been able to save yourself the money you appear to need.

KevinH17 You only have to look at this taken from the very first page of their web site:
'Looking for the best Sim-only deals? You've come to the right place'. They do claim to offer the best deal and there is 'no' caveat regarding for new customers only.
As for me being rude....You have taken it to a personal level so I will leave Lebara to determine who is being rude.
I have reported your post regarding calling me naive and calling my financial position into question in a derogatory manner.
You should think before bashing the keys and posting personal attacks in unwarranted and irrelevant posts.