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  • Having serious problems switching from eSIM / SIM replacement process

    Having serious problems switching from eSIM / SIM replacement process

    I signed up to Lebara on a SIM-only deal and chose to use eSIM.
    Since then, I’ve been trying to sort out a SIM replacement / switch, but it...
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  • Phone network stuck on LTE after switching to e-sim

    Phone network stuck on LTE after switching to e-sim

    Hello. I switched from using a physical Lebara sim to an esim and now whenever I use mobile internet, it is always stuck on LTE. Previously it was connecting...
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  • Unresolved PAC code transfer issue and persistent poor customer service

    Unresolved PAC code transfer issue and persistent poor customer service

    Thought I’d document a serious ongoing issue with Lebara Mobile that has now lasted two and a half weeks without resolution. I switched my business...
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  • Google messages RCS using wrong number

    Google messages RCS using wrong number

    I recently switched my Lebara SIM to a Lebara eSIM, keeping my existing number. All went OK and my existing number is assigned to the eSIM.
    ...
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  • eSIM, really that easy to swap?

    eSIM, really that easy to swap?

    I just switched to eSIM, and I don’t know what to do! I have a iPhone 13. Anyone please help! All I did was add my current number to the my number field...
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  • 100 minutes free call to selected countries

    100 minutes free call to selected countries

    I am still displeased since 2022 with Lebara for not adding my country to the list of the monthly '100 minutes free call', despite having initially giving...
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  • eSIM for existing customers

    eSIM for existing customers

    Hi
    When are we launching esim for existing customers? Long pending....
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