Problems claiming referral reward

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  • #16
    Junior Member
    abrahad; Finally got my payout today. Email came through with a link same as before but this time as soon as I logged in to Lebara it went straight to my referrals balance. Seems like the gods in the IT department have answered my prayer ? It might only be ten quid but it's my ten quid ...

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    • #17
      Community Manager
      abrahad, lealea, rabbitwarren I've checked in with the team and they have confirmed that there are no issues with the systems that would case the difficulties reported here. I'll drop you a direct message to grab some details so we can investigate further.
      Martin - Community Manager

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      • #18
        Junior Member
        Sam problems - the person I referred to should have received a 50% reduction for the first 3 months. Also I was advised that my reward of £10 would be received in 90 days - OK but it should be £30. Telephone chat a waste of time and spent over 1/2 hour on live chat - no resolution.

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        • #19
          Junior Member
          I'm having problems too. Still waiting a reply. Link I was sent wouldn't go to the claims page to enter details, it just glitches. Now the original email has disappeared!0

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